Frequently Asked Questions
Everything you need to know about your Maksu shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Returns are processed within 7 business days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits are true to size.
Do you ship internationally?
Yes, Maksu ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking link to monitor your package's progress in real-time.